If you’ve been following this series on Twitter basics, then
by now you’ve understood what twitter’s about, you’ve set up your account, and you’ve started tweeting. So today we’ll be looking at a few more twitter concepts: retweets, hashtags, links, ‘ping’, ‘via’, spam and twitter clients. Ready? Let’s go!
Retweets (also known as an RT)
If the power of twitter lies in conversations, then think of a retweet as a conversation starter. In real life, when you’re talking with someone, you might say, “Hey, did you hear that…” – a retweet is exactly that. When you retweet someone else’s tweets, then you are sending this message to all your followers, saying, “Hey! Did you hear about this yet?” Retweets are powerful. If your tweets are retweeted by others, then the people you reach with that tweet are going to be followers of your followers… and so on, for as many times as your tweet is retweeted.
I use retweets in my @BloxhamMkting account in two ways. Firstly, each retweet is an indirect compliment to the person I’m following. It says, “Hey, thanks for the information; it’s worth sharing with my followers.” Secondly, it’s a way to tell my followers that this information is worth knowing about; it’s worth reading. Generally, I’ll retweet information that will help them with their digital marketing, however I’ll also retweet tech news, education news, and – from time to time – quotes I find inspiring, things I have found funny, and so on.
Another advantage of the RT is that I can use my own timeline as a content curation tool!
Hashtags (#)
Adding a hashtag to your tweet places it with everyone else’s tweets that carry that same hashtag. Hashtags are searchable, meaning that a search on a particular hashtag will retrieve all tweets, in reverse chronological order, containing that hashtag. This is particularly useful when it comes to breaking news, as you can keep up-to-date with whatever is happening with that particular story, by reading everybody’s tweets on the topic. Often topics may have multiple hashtags; choose which one/s are right for you in that particular situation.
Generally hashtags are added at the end of a tweet. Sometimes you may use a hashtag, or two, in the main text of your tweet, however filling your tweet with multiple hashtags isn’t rated too highly when it comes to twitter ‘best practice’. Don’t do it.
Links
To add a link to a tweet, copy the URL of what you want to link to, and paste it into your tweet. Some URL’s are long, so make things easier for yourself by ‘shrinking’ the link, using a shortener. Most twitter clients (see below) have inbuilt shorteners, and twitter.com also states that your link will appear shortened. “ Any length of URL will be altered to 19 characters.Your character count will reflect this.” If you don’t shorten your links, the chances of your followers retweeting your tweet are smaller. I’ve sometimes gone to retweet someone’s tweet, only to find that the length of their original tweet makes retweeting it difficult. And if it’s too difficult, requiring too much editing, than I don’t bother.
‘Ping’
When you send a tweet to your followers, but want to make sure that one or more of your followers notices the tweet, you can ‘ping’ them. To do this, simply write ‘Ping’ then their twitter handle (s) at the end of your tweet. That way, the tweet will end up in their @mention stream – but it’s not directed only to them, but to all of your followers. Useful, hey!
‘via’
This is similar to ‘RT’, in that you’re acknowledging who your source of information was. Like a ping, the ‘via’ bit goes at the end of your tweet. Use either your source’s name or @handle.
Spam
Twitter spam happens. It’s annoying, but easy to deal with. If you suspect that a tweet in your @mention stream is spam, click on the person’s @handle, and you’ll see their synopsis. A quick check of their timeline will show you if they’ve sent identical tweets to multiple people. They probably have also 1) joined twitter fairly recently; 2) are following hundreds but have only a handful of followers themselves; and 3) have sent a very large number of tweets, considering the length of time they’ve been on twitter. Some may also boast photos that would be appropriate on a less-than-reputable dating site.
Once you’ve identified that the person is indeed a spammer (or maybe even a bot!) then you have two possible courses of action – blocking them, or reporting them. I choose the ‘Report Spammer’ option, as this blocks them as well. More information about twitter spam, phishing, what you can do if your account gets hijacked, etc etc etc is on this excellent blog post.
Twitter Clients (and services and applications)
HootSuite. TweetDeck. Buffer. Seesmic. Echofon. You may have heard of some of these, but not known that they were twitter clients. These five are the ones I have used / experimented with, at various points in time. There are many others out there, some great, some pretty dodgy. A good twitter client will allow you to set up your personal dashboard for multiple accounts across multiple tools (not just twitter, but Facebook, LinkedIn, MySpace, WordPress, FourSquare, etc etc). It will give you the capability to write updates on each, and schedule these in advance. It will have in-built analytics as well – and good support if you need it!
My Twitter Client of choice is HootSuite. In fact, the image on this post is a screenshot of my dashboard, showing the Facebook Pages timelines (Wall Posts, Page Feeds) of three of my clients. I used TweetDeck for some months, but it got buggy on my mobile devices, and a few times, after updating, it lost all my account settings and I needed to re-input them all. Very annoying. I liked Buffer, however an upgraded account (which is what I would need, for the multiple client accounts I manage) is more expensive than the upgraded HootSuite account I have, and does less overall. Their analytics were more user-friendly (although less thorough) than HootSuite though. Seismic and Echofon were also pretty good, but weren’t in the same league as the others.
There is a lot more to twitter than what I have covered in this series on Twitter Basics. That being said however, I hope that these posts have helped you to understand enough that you can start out on twitter for yourself. Happy tweeting – and I’d love to hear from you!








